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We kindly ask you to carefully review the following steps to ensure that your orders placed through our e-commerce site are completed smoothly:
- Delivery Address Control: When completing your order, please enter your city, district, neighborhood, street and street number completely and accurately.
- Phone Number Check: The accuracy of your contact information is important. Please enter your phone number correctly and completely.
- Email Address Check: Notifications regarding your order will be sent to your email address. Please enter your email address correctly and completely.
- Order Number Notification: After your order is created, your order number will be automatically sent to the e-mail address you provided. Please also remember to check your spam/junk mailbox.
- Shipping process: Orders placed between 08:00 and 15:00 on weekdays are delivered to Yurtiçi Kargo on the same day. Orders placed outside of the specified hours or on the weekend are shipped on the next business day.
- Cargo Tracking Number Notification: After your order is delivered to Yurtiçi Kargo, your cargo tracking number will be sent to the e-mail address you provided. Please also do not forget to check your spam/junk mail box.
- Cargo Tracking: In order to avoid any disruptions, we recommend that you follow the current status of your order on Yurtiçi Kargo's official website.
Important Note: If you need information about your order or need to report a negative situation, 24/7 info@nimsai.com We kindly request that you contact us by stating your order number via our e-mail address.
We wish you healthy days.
Nimsai Herb
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